An Overview of Sense-making Research: Concepts, Methods, and Results to Date

ANALYSIS OF 01 answer help Appendix asked out loud asked this question asked to describe Assessing the question Atwood bad situation California State Library cancer patients Carter chemotherapy CITATIONS COMMUNICATION RESEARCH construct content analysis context Dervin developmentally disabled doctor EXAMPLE Excerpt expect the answer extent feel focus Fonzie gap-bridging getting an answer going Grunig harder or easier he/she help or hurt Helps chain helps involve his/her human important IN-DEPTH ANALYSIS included Indiana University Bloomington information seeking Infosheet Jacobson Kauai kinds of questions LINE STEP loud or silently mandate METHOD Micro-Moment Time-Line Interview nature of questions needs Neutral-Questioning Nilan observations person predicted predictor question asked question in terms question out loud recent reported respondent was asked Ruggels SAMPLE Scale Seattle sense Sense-Making approach Sense-Making assumes Sense-Making studies Situation Movement situational conditions situational measures specific structures things Time-Line steps treatment University of Texas-Austin University of Washington Wittet